Shipping policy

All of our products are made to order. Our turnaround time for all orders is typically within 7-14 business days unless we have inventory. Choosing Priority shipping or UPS Worldwide Expedited at checkout does not speed up our working time. It only shortens the actual shipping time once we ship your order. Please confirm your shipping address is correct. Once the package leaves Claybella.studio it is the responsibility of the mailing service. If your item is lost or damaged during shipping, please contact the carrier to arrange for reimbursement as the shipment is insured. Please email us at info@claybella.studio.com with questions or if you need assistance. If the package is returned to us, or needs to be reshipped for any reason, the customer is responsible for reshipment fees. If you would like your products quicker please upgrade to priority mail. Any custom fees are the responsibility of the customer. First class and standard international shipping are uninsured. Please note, if your package becomes lost with one of the economy shipping options, we are not responsible for refunding/canceling the order. You will need to reach out to your local postal service to locate your package.

Domestic Shipping

Orders are carefully packaged and shipped within 1–3 business days after we design your products.

We use USPS for shipping within the United States. Delivery time is 2 to 5 business days. Delivery
timelines are estimated, not guaranteed. First Class rates are usually between $8 and $9 while
Priority rates are between $12 and $14. These are estimates and rates may vary. Shipping will be
calculated at checkout.
We are now offering free shipping on domestic orders over $50! The free-shipping offer is
calculated AFTER any discount that may be applied. For the time being this offer only applies to
domestic shipments within the United States.

International Shipping

We are happy to ship Claybella Studio jewelry worldwide.

International orders are shipped using USPS First-Class International or UPS when available. Most international orders arrive within 7–21 business days, depending on destination and customs processing.

Shipping rates are calculated at checkout based on your location.

Please note that customs duties, import taxes, or VAT fees may be charged by your country and are the responsibility of the customer.

Delivery times are estimates and may vary depending on customs processing and local postal services.